Yesterday I tried to telephone the appointments line all day. The phone just rang and rang but nobody answered. In the end, in desperation I telephoned the ward, apologised and asked that someone from appointments called me back, high they did. In the eye clinic waiting area there is a notice showing how many people fail to turn up for appointments, not to be wondered at when phones are left unmanned hereby making it impossible to advise of attendance problems!!!
"Telephone problems"
About: King Edward Vii Hospital (Windsor) King Edward Vii Hospital (Windsor) Windsor SL4 3DP
Posted via nhs.uk
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