The urgent operation required to treat bowel cancer has been twice cancelled on the day of the operation due to a lack of beds. No one was available to talk to, an email address given to make a complaint malfunctions and mail is bounced back. Patient is still waiting to hear when the operation may take place. Unacceptable delay. Totally unacceptable lack of communication.
I enter this on behalf of my cousin, the patient, who is disabled, has learning difficulties and no access to the internet.
"Cancelled operation"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Posted via nhs.uk
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