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"Unkind"

About: North Middlesex Hospital

To book OGTT by phone is very confusing and time wasting as I needed to call 10 different numbers to reach someone to book an appt. I have tried to call them for 3 days to book the appt after all. The staff on the phone was also in a hurry and too brief about explaining what I should do for the test and just hang up when I was asking a question I wanted to make clear for the appt.

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Responses

Response from North Middlesex Hospital 8 years ago
North Middlesex Hospital
Submitted on 16/12/2015 at 10:08
Published on nhs.uk on 17/12/2015 at 01:32


Thank you for your feedback.

So sorry that you had to ring so many numbers.

I am the head of midwifery, gslevin@nhs.net and will be sharing your comments with the team.

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