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Waited 2 and half hours for a prescription

Story from nhs.uk

"Waited 2 and half hours for a prescription"

About: Medway Maritime Hospital

Waited for the mcu to write a prescription out which took them hour and half. Then went to the pharmacy and had to wait for iron tablets to be put in a bag for 45 minutes! This hospital needs to sort their staff out!

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Responses

Response from Medway Maritime Hospital 8 years ago
Medway Maritime Hospital

Submitted on 16/12/2015 at 11:13
Published on nhs.uk on 17/12/2015 at 01:32

We are sorry that you were not happy with the care that you received at Medway Maritime Hospital. We would like to look into your concerns in more detail but we would require more information about you to be able to do this. Please can you contact our PALS Team so that they can look into this for you. You can contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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