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Children's A&E Service

Story from nhs.uk

"Children's A&E Service"

About: Wexham Park Hospital

We visited the Children's A&E Service after my 1 year old daughter had a fall and suffered a head injury.

The 111 service had passed our triage notes on to the hospital before our arrival.

The receptionist was welcoming and quickly processed our daughter's admission.

Staff on the ward were helpful, kind, caring and very efficient. We were seen quickly and they were knowledgeable and offered reassurance. There is a play worker in the department who my daughter loved drawing with during her brief wait!

Many thanks!

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Responses

Response from Wexham Park Hospital 8 years ago
Wexham Park Hospital

Submitted on 07/12/2015 at 08:18
Published on nhs.uk on 08/12/2015 at 01:32

Thank you for taking the time to leave your feedback on your recent visit.

I 'm pleased to hear that the experience was a positive one for you despite it being worrying.

We have a great team who do their best every day to deliver great care.

Feedback like yours makes it all worthwhile.

I hope your daughter recovers well

Kind Regards

Claire Marshall

Head of Patient Experience

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