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"Very impressed by the quality of care in A&E"

About: Gloucestershire Royal Hospital

Having recently moved to Cheltenham I have been very impressed by the quality of care provided by the A&E department following fractures to my arm. Despite the department being very busy, after an initial assessment I was X-rayed promptly and received excellent attention. I was kept fully informed throughout the assessment and my treatment plan was clearly explained. Subsequently I have been very happy with the attention I have received in the Orthopaedic clinic and supporting physiotherapy. Medical and support staff have all been attentive and friendly. The hospital is very clean and patients waiting in clinic are kept informed of any delays.

Well done Cheltenham.

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Responses

Response from Gloucestershire Royal Hospital 8 years ago
Gloucestershire Royal Hospital
Submitted on 09/12/2015 at 11:17
Published on nhs.uk on 10/12/2015 at 01:30


Hello,

Thank you very much for taking the time to share this feedback with us. It's great to hear you have had such a positive experience of our staff and services at CGH and we will pass your comments on to the teams you have mentioned.

Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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