"Rude staff"

I recently went to the Minor Injuries Unit for an issue. I was seen fairly quickly, but the nurse that I was seen by couldn't wait to get me out off the room. They were very rude, quite frankly, unhelpful.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bridgwater Community Hospital

Hello Thank you for taking the time to share your recent experience of one of our Trusts MIU's. I was very sorry to read that you found the nurse to be rude, and I would like to look into this further for you, but in order to do so, I will need to have some further information from you. If you would like this matter to be explored, please contact the Patient Advice and liaison team, (PALS Service), and we will be happy to take this forward on your behalf. You can call the team on 01278 432022 or email us at pals@sompar.nhs.uk.

With kind regards Karen Howard-Grenville PALS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful