"Endoscopy suite"

About: James Paget University Hospital

I recently had to attend the Endoscopy Suite on two occasions for two separate procedures which by their nature were not very pleasant. However they were made so much easier by the excellent care of your staff. Everybody I saw was kind, courteous, very professional in their work, discreet and provided the empathy needed to put a very anxious patient more at ease. I would like to express my thanks and gratitude to you all and hope you will be able to pass on my kindest regards to all your team.

You are all a credit to the James Paget.

JC of


Sent from my iPad

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from James Paget University Hospital

Dear Mrs Carver

Many thanks for posting your feedback following your recent visit to the Endoscopy Suite.

I have shared your feedback with the teams involved who will be pleased to hear that your experience was made easier as a result of the empathetic and professional care provided.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful