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The whole system worked

Story from nhs.uk

"The whole system worked"

About: Royal Bournemouth General Hospital

Thank you 111

Thank you SW ambulance telephone triage

Thank you Out of Hours Doctors

Thank you for greeting my son personally when we arrived in the Eye Unit

Thank you for your diligence, professionalism and patience

Excellent service all round - and on a Sunday!

Thank you

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Responses

Response from Royal Bournemouth General Hospital 8 years ago
Royal Bournemouth General Hospital

Submitted on 03/12/2015 at 16:08
Published on nhs.uk on 04/12/2015 at 01:31

Dear Mr Fenby

Thank you for taking the time to provide us with such positive feedback. We are delighted we met your expectations and will ensure that your kind message is passed on.

We wish you well and hope your son has a speedy recovery

Regards Sue Mellor Head of Patient Engagement

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