"Care I recieved during my time there was top quality"

About: University Hospital (Coventry) University Hospital (Coventry) / Accident and emergency University Hospital (Coventry) / Neurosurgery

(as the patient),

About three years ago a disc ruptured in my back after a visit to the gym. Immediately I was in excruciating pain and after struggling home, eventually I called my partner who phoned NHS Direct and directed me to the Walk-in Centre at Coventry & Warwick Hospital. After the briefest of consultations I was loaded into an ambulance and taken to University Hospital at Walsgrave.

From admittance into A&E through to my eventual discharge several days later I can only describe the care I received as completely excellent.

Following a series of tests I was very quickly admitted, and was seen promptly by a neurosurgeon. The following morning I given an MRI and was advised that I required a lappendectomy(?) and surgery was carried out later that day. The care both pre the operation and afterwards was excellent, and whilst i was moved a couple of times as I recovered, this was always handled well.

The nurses? Almost all were absolutely fantastic, and if once or twice one was not exceptional then that is life and they were all very very busy. The food? It wasn't what I would expect in a 5-star hotel - but I don't want my taxes spent on 5-star food in hospitals, it was fine.

Dr Choksey's staff and the care in the follow-up appointments was second to none.

After several appointments and at least two further MRIs I was finally discharged from the clinic's care and subsequently have been supported with some pain relief by my GP.

Whilst I could criticise isolated instances of my six or seven nights in hospital - the reality is that the care I recieved during my time there and thereafter was top quality, and I would not hesitate in saying to anyone that they can be confident in A&E and the neurosurgery department, if nothing else.

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