"8 day stay in ward 100"

About: Hull Royal Infirmary

Following a colonoscopy examination at Castle Hill I was quickly transferred to Ward 100 in HRI. I was giving a single room a brief explanation by the doctor on the suspected diagnosis and what treatment I would be receiving over the next few days. I was in time for a hot meal and tea. My stay lasted 8 days in which all members of the staff from doctors, nurses cleaners caterers were friendly and helpful. I saw the same doctor for all 8 days which gave my good continuity on my condition and progress. I was impressed when the treatment did not seem to be going in the right direction an internal examination, xray and a slight change in medication was quicky made. Even when I had a set back on the forecast discharge date I was kept in for an extra day which turned out to be the correct decison. Food was excellent, something I would not have expected to say about hospital meals. I only have one negative point: I was discharged by the doctor at 11am and had to sit in the "Quite Room" from 1pm to 6.15 pm before my medication was ready. The "Quite room on ward 100 seats only 3 people, no windows or TV. Worst part of my stay.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these and your comments regarding the quiet room are used to help improve the services provided by the hospital.

If you would like to become more involved in decisions about local healthcare, we are recruiting members.

By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read