"Oh dear whats gone wrong!"

About: Woodland Hospital

From trying to make contact via phone (almost impossible) to not being informed of timescale! Messages not actioned correctly poor attitude of staff in pre op appointments dept.

I have been a paying patient at the hospital many years ago without problems. This time as an NHS patient I seem to have fallen by the wayside.

The consultant was very pleasant and explained the operation but from there on in its all fallen apart.

For medical reasons I have had to cancel but I am not sorry as I feel I may have had a lucky escape!

Seems to me that the admin staff need a shake up!

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Response from Woodland Hospital

We are sorry to hear that on this occasion your experience at Woodland Hospital did not meet your expectations.

If you would like to discuss this further, please call our Quality Improvement team on 01536 536871, and they will be happy to assist.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful