"Great Care at the Rheumatology Dept"

About: Chapel Allerton Hospital

I continue to receive excellent care from the rheumatology Dept. I'm involved in my care and feel fully briefed about my treatment options. The service is responsive and the nurse specialist helpline helps me to manage my condition with confidence knowing I can contact them for advice. The staff in out patients are cheerful and helpful and when there are delays in clinic the clinician always apologises. In the same vein when I'm struggling it might be me causing the delay though I never feel rushed. The focus on research and emerging evidence instils hope that while this is a life long degenerative condition I will be able to manage in the future and remain working full time and active with my family.

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Response from Shannon Dunford, PALS Officer, Patient Experience, PALS, Leeds Teaching Hospitals

Dear Bernie

Thank you for taking the time to write to us.

Your post is very encouraging to read and I am extremely pleased that you are having such a positive experience whilst in our care at Chapel Allerton Hospital


I have passed your comments to the management in our Rheumatology dpeartment and have asked that these be shared with the team.

With kind regards

Rosie Horsman

Senior Nurse

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful