"Made to wait ages"

About: Weston General Hospital Weston General Hospital Weston-Super-Mare BS23 4TQ

Posted via nhs.uk 8 years ago

I visited the Walk-In Centre to report an assault but despite there being only 3 other people in the waiting room I waited for such a long time to be seen that I had to leave.

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Weston General Hospital

Submitted on 27/11/2015 at 11:23

Published on nhs.uk on 28/11/2015 at 01:49

Hi there,
Many thanks for your comments and we're sorry to hear you had a long wait. Unfortunately, the department can be busy at times, with patients sometimes requiring complex treatment 'behind the scenes' which ties up the medical staff for some time.
If you would like to discuss this matter further, can we please ask that you contact our Patient Advice and Liaison Service on 01934 647216 or by email to wnt-tr.pals@nhs.net and they will be happy to assist you.

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Made to wait ages

"Made to wait ages"

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