"Customer service standard"

About: Newham General Hospital

I was not happy that was told that when a blood test couldn't be done as was not on the system health Central were unhelpful and said not their remit despite being sent there by other staff . This is disgraceful

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Response from Newham General Hospital

We are sorry that you found our customer service standard to be poor. We have shared your review with the Haematology Team so they are able to see your feedback.

Kind regards

Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful