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cardiothoracic ward Level 2

Story from nhs.uk

"cardiothoracic ward Level 2"

About: John Radcliffe Hospital

I have to echo the previous positive reviews of this oasis of professionalism!

The standards set at the John Radcliff are high in general, however once in the Cardiothoracic arena the standards are truely ramped up to new highs.

It is at every level - the cheery porters, with a quick jest or snippit of local knowledge, the staff bringing meals and drinks - with their understanding that it can take 3 hours to eat a bowl of cornflakes. Then the nursing staff... oh wow! I am so sorry for anything inappropriate that I may have said while in recovery post op, I knew not what I did. The night before the op, being mildly terrified of the events of the following day, an angel calmed me down and put me in the right frame of mind to see it all through... Thank You!

To all of you through the intensive care unit, the surgical team, the Physio's... Thank you.

Thank you for making my worst nightmare an experience that I survived with a smile on my face and relief that your professional capabilities have saved my life and minimised the pain and discomfort in doing so.

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Responses

Response from John Radcliffe Hospital 8 years ago
John Radcliffe Hospital

Submitted on 24/11/2015 at 16:34
Published on nhs.uk on 25/11/2015 at 01:33

Thank you so much for taking the time to provide this lovely feedback; we're so glad to hear that you are impressed by the John Radcliffe as a whole and in particular by the ward you stayed in. It sounds like the staff you encountered, of all levels, did their very best to make your time in hospital as pleasant as possible, especially in terms of reassuring you ahead of the operation. As a Trust, we aim to provide compassionate and excellent care, so it is great to learn that we have been successful in this aim in your case. Your comments will be passed on.

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