"From admission to passing - "Excellent" in a word"

My mother Pauline was admitted through A&E a few weeks ago she spent time in Terrington Ward and Shouldham Ward until she passed away comfortably without pain in her sleep on Monday night.

She was very happy extremely comfortable and well looked after, the attention to her care, needs and wants was first class. My mother was an independent lady who was able to complain. this wasn't necessary she had nothing but praise for all of the clinical, nursing and support teams, she was a certainly a character as well as being challenging at times, she was fully aware of this. True praise indeed from this wonderful lady.

As a family we were well received during visiting kept fully informed and updated at all times, in many respects we all became friends with so many of the teams its not possible to single any individual out, they all managed the situation in a gentle and personable manner in an acute hospital which was extremely busy and didn't just have our needs to attend to.

The Hospital should be congratulated and so should the wider NHS for providing such a quality service every step of the way, "Excellent" in a word well done to all keep up the good work and standard of care and thank you all on behalf of the family.