"Kindness, efficiency, caring"

About: The Great Western Hospital

Despite being very busy on Sunday, the staff were unfailingly calm, kind, efficient and caring.

This included nurses, doctors and ambulance personnel.

Everyone introduced him or herself by name and took pains to explain my relative's rights and to give her information.

Many thanks.

Story from NHS Choices

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Response from The Great Western Hospital

Thank you for telling us about your experience at the Great Western Hospital.

We are delighted to hear your positive feedback on the care and treatment you received from our staff.

We will share your comments with the staff in the Emergency Department who will very much appreciate that you took the time to get in touch.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful