"Visit to opthalmology outpatient dept"

Staff were friendly and kind, from the staff in the shop who pointed us in the right direction and the cleaner who helped us with the lift. The nurses and Consultant were so kind and patient and respectful to my father who came in for an eye exam, but has suffered a stroke making it difficult to communicate and manoeuvre in the room. It wa all much appreciated.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Louise McIver, Patient Involvement Coordinator, Southend University Hospital NHS Foundation Trust

Dear Sir/Madam

Thank you for your post relating to your visit with your Father to our Ophthalmology department - it is great to hear such positive feedback relating to the visit.

I ensure you I will pass on these comments and thank you for taking the time to contact us.


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful