"Minor Injuries Unit"

About: Herts & Essex Community Hospital

I took my wife to the minor injuries unit this morning with a suspected broken thumb. She was seen by the nurse within 15 minutes, was sent for an x-ray and was diagnosed and treated for a broken thumb all within a total of 45 minutes. Very impressive. All of the staff were courteous and considerate. It felt more like a private hospital than an NHS hospital.

If we had gone to A&E we would have been there for at least 3-4 hours.

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Response from Herts & Essex Community Hospital

Thank you so much for taking the time to tell us about your experience at the Minor Injuries Unit.

I will ensure your comments are passed on to the team (and I am sure they will be delighted to receive this feedback.) If you ever need to provide further feedback to Hertfordshire Community NHS Trust about its services please contact the PALS team on 08000 116 113 and we will respond.

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