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Care Opinion

Cataract Surgery

Story from nhs.uk

"Cataract Surgery"

About: Crawley Hospital

I had cataract surgery on 10th November and was so impressed with the way I was treated and made to feel at ease. From being greeted by the two people on arriving, who took my details and blood pressure, to the excellent medical staff the whole procedure was made so straightforward and the results to my eye are absolutely amazing.

I only hope if I have to have my left eye done I shall be able to come back to Crawley Day Centre.

Thank you all.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 20/11/2015 at 10:31
Published on Care Opinion at 10:46

Dear Sheila,

It is always good to hear how pleased our patients are with the care that they have received and that a procedure has made such a difference to them. Thank you for your feedback, I will ensure that our day surgery unit at Crawley hospital is aware of how impressed you were with the whole team.

With best wishes,

Cathy White

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Response from Barbara Bray, Chief of Surgery, Surrey and Sussex Healthcare NHS Trust 8 years ago
Barbara Bray
Chief of Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 20/11/2015 at 11:09
Published on Care Opinion on 21/11/2015 at 14:09

Many thanks for the feedback which I will pass to the surgical team.

best wishes

Barbara Bray

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Response from Stephen Parker, Matron, Day Surgery, Surrey and Sussex Healthcare NHS Trust 8 years ago
Stephen Parker
Matron, Day Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 23/11/2015 at 15:39
Published on Care Opinion at 16:51

Dear Sheila,

Thank you for your comments. I will pass them on to the team.

Kind regards,

Stephen Parker

Clinical Service Manager CSSSU

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