"Awful!"

Referred to EPU, First 2 appts good. Phone call late Friday asking me to go back. Couldn't as childcare issues so appt made for 10.00am Sat. Arrived 9.45am. Empty ward. Seen by a nurse after 10 mins who asked me to wait. The nurse returned after about 10 mins and put me in a room to do my obs, no idea why, they had never been done before! Told doctors were doing rounds and would be with me soon. Left at 11 as I had children to care for. Told main reception as no ome on ward. Got told you should have gone to A6! Like I am supposed to know that!!!

Got a phone call at 13.10 asking where I was. The appt was at 10. No apology. Then asked if I was going for a blood test tomorrow. Was not even aware I was having one so no, I wont be there.

Absolute awful lack of care and communication. Total indifference by staff.