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About: Pilgrim Hospital

I have nothing but praise for all the staff, from the medics that tended to my elderly dad at home, to all the hospital staff that were on duty in the ward.

I live in Northamptonshire, so have never visited the hospital before and my first impression was the atmosphere - it was pleasantly calm and staff were friendly.

The corridors and wards were clean and tidy also.

My dad has never been in hospital before and being the age of 89 he was obviously very anxious, but the staff were understanding and caring with him. Always keeping his spirits up and tending to his needs effective and efficiently and I am sure because of all that I have commented on, he was able to go home with in a week of being admitted.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 8 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 23/11/2015 at 10:49
Published on Care Opinion at 16:48


picture of Sharon Kidd

Thank you so much for taking the time to post these lovely comments.

It is always fantastic to know that we have in some way left visitors to our hospitals with a positive impression, both of the hospitals themselves and the staff who work in them.

It would be nice to be able to share your feedback with the ward staff. Could I possibly ask you to e-mail me at Sharon.kidd@ulh.nhs.uk with details of the ward your father is on, and I can then arrange to pass your comments on to the ward leader to share with the staff.

Thank you again

Regards

Sharon Kidd, Patient Experience Manager

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