This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent care all round!"

About: Croydon University Hospital

I went to A&E recently due to a flare of Ulcerative Colitis (Inflammatory Bowel Disease). I was seen by a nurse then two doctors fairly quickly (one was a specialist in Gastroenterology) and admitted to the Acute Medical Unit (AMU).

The care I received by all of the medical team was excellent. Throughout my stay, I felt that I was treated as an individual, and had the opportunity to discuss my condition with the doctors and the Inflammatory Bowel Disease Nurse Specialist. This made me feel less anxious. Also, I was relieved that my condition was being dealt with drugs that made me feel better.

Additionally, I was impressed with the support staff - from healthcare assistants to porters etc. All of them provided a friendly, professional service.

I have been a patient of this hospital for many years, and have always received high quality care from the medical staff in Rheumatology, Ophthalmology, Gynaecology and now Gastroenterology.

I will always be grateful to the doctors whom have treated me at this hospital.

Thank you all!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Croydon University Hospital 8 years ago
Croydon University Hospital
Submitted on 16/11/2015 at 12:22
Published on nhs.uk on 17/11/2015 at 01:30


Dear Anonymous

Thank you for taking the time to let us know of your experience. I am very pleased that we were able to look after you well and I will ensure that your kind words are passed on to the teams involved in your care, as it is always nice to receive a compliment.

Kind regards

Graham Richardson Deputy Manager, PALS and Complaints

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k