Seen by the nurse on the 28/10 at the walk-in Ophthalmic Dept. When they first called my name I didn't hear it, when I answered on the 2nd time, they told me off for listening to music not responded to their call. I was unhappy of their attitude and told them that what they expected me to do when I don't know how long I'll be waiting, beside, I only listened on one ear, if they called louder, I wouldn't had missed it.
They made no apology, and I think their attitude was underhanded.
"Eye Casualty"
About: St Thomas' Hospital (London) St Thomas' Hospital (London) London SE1 7EH
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Sarah Allen