"a lifeline when desperately needed!"

About: Royal Blackburn Hospital

After a sub arachnoid brain haemorrhage 5 weeks ago, I needed severe pain relief and after supurb assessment in A&E, was admitted to Acute Medical Unit A and subsequently Unit B. All nursing staff and doctors were compassionate, thorough and completely efficient throughout what was a frightening experience for my family. I have nothing but praise for my entire treatment and care. Our sincere thanks to you all.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your recent experience of our A&E and Acute medical units at Royal Blackburn Hospital and thank you for taking the time to do so.

Your comments will be forwarded to the team who will be delighted to hear that your experience was so positive as we always strive to deliver safe, personal and effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and services.

If you would like to share your story with us please contact me Helen Ritchie on 01254 734471 or alternatively you can email me at Helen.ritchie@elht.nhs.uk

Many thanks again for commenting and Best Wishes

Helen Ritchie, Senior patient experience facilitator

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