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Trying to make appointment

Story from nhs.uk

"Trying to make appointment"

About: Basildon University Hospital

Dermatology on web site why not put times you can book an appointment on website so I don't have to phone up and listen to a automated service then get through to department that just keeps ringing even though it is shut after 5 pm really - What a waste of time after getting home from work no wonder this world is getting crazier and crazier

I shall phone up tomorrow at 8 . 30 hope my boss doesn't mind and not to mention having to speak to the operator to get times

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Responses

Response from Basildon University Hospital 8 years ago
Basildon University Hospital

Submitted on 10/11/2015 at 14:18
Published on nhs.uk on 14/11/2015 at 01:54

Thank you for taking the time to provide your feedback.

We are sorry you have had cause to raise concern about the appointment system for the Dermatology Department. Your comments and suggestion to include appointment details on the website have been forwarded to the Service Manager. If you would like to discuss this issue further, please contact our Patient Advice and Liaison Service (PALS) on 01268 394440 or email pals@btuh.nhs.uk.

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