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Care Opinion

Greeted with a big smile

Posted By sparkles123

"Greeted with a big smile"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

The care at the Clifton Dental Clinic is ideal. The staff are lovely.

The receptionist Kathryn was extremely polite and well mannered. Upon arrival she greeted us with a big smile, my girls felt at ease at once. She offered them games and a wordsearch to calm their nerves about going in to see the dentist. It worked.

Ellie and her assistant Laura were very lovely with us too. She was very informative and respectful. I would recommend this service to anyone.

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Responses

Response from Jane Walker, Dental Operational Team Leader, Integrated Dental Unit, County Health Partnerships 8 years ago
Jane Walker
Dental Operational Team Leader, Integrated Dental Unit,
County Health Partnerships

Submitted on 10/11/2015 at 13:05
Published on Care Opinion at 13:37

It is great to receive such good feedback following your visit to Clifton Dental Clinic. I am pleased to hear that all the staff were polite and well mannered and that your daughters were given games and a wordsearch to calm them before treatment. I will share this with the team.

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