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Day Procedure Unit- Knee Surgery

Story from nhs.uk

"Day Procedure Unit- Knee Surgery"

About: Solihull Hospital

the team here were fantastic- they were a real delight and I would not hesitate to recommend them. I went in at 0800am, home for 130pm. Surgeon was really nice and staff were exceptional. it was my first time in hospital, and they were so accommodating and genuine. I can't fault them.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 19/11/2015 at 12:07
Published on Care Opinion at 15:00

Dear SFSolihull

Thank you so much for your feedback regarding your recent experience as a patient at Solihull Hospital.

I'm so pleased to read that you felt your surgeon was really pleasant and that the nursing staff were exceptional in caring for you.

I will ensure that your feedback is highlighted to Vanessa Wort, Head Nurse for Solihull Hospital and to Mr Richard Steyn, Clinical Director who will be delighted to share your positive comments.

I hope this is acceptable and once again thank you for providing your comments, patient feedback is extremely important to us.

Kind regards

Marie Helebert

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