"Very Unhappy"

About: Royal Oldham Hospital

Eventually, after two weeks in hospital I have my husband home, still in pain, still distressed.

Admitted as an emergency, but still 3 delays to his treatment in surgery. Each of those times he had been prepp'd and starved. We arent concerned that they didnt get to him so much as the hours he was waiting with no-one giving him any information at all. Not even "there has been a delay"!

On the first occasion, after being Nil by mouth in preparation for surgery, they 'forgot' to put up a drip of fluids, added to the delay, he was left 15hrs with no fluids, bad for anyone, but he also has kidney failure, and this oversight could be life threatening in itself.

The surgical staff team, when he finally was treated, were professional and caring, however, he may have been allowed home too soon, this will become more evident i'm sure.

Story from NHS Choices

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.


The Pennine Acute NHS Trust

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