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Breast services care

Story from nhs.uk

"Breast services care"

About: Queen Alexandra Hospital

I had my 50 years of age mammogram last year and a fibroadenoma was discovered. The care I received at that time was brilliant.

Thirteen months on I have been experiencing breast pain in the same area. I went to my GP for reassurance, they did not want to take any chances and made a non urgent referral. Within two weeks I have been seen. I was worried I would be viewed as a worrier and thought I might be wasting their precious time.

My experience has been extremely positive. I felt I was taken seriously, at no time did I feel like I was wasting their time and to reassure me further a mammogram has been booked within a week.

I cannot fault the care and speed I have been attended to. Thank you to all the staff in the Breast Services Dept. You are great!

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Responses

Response from Queen Alexandra Hospital 8 years ago
Queen Alexandra Hospital

Submitted on 09/11/2015 at 11:42
Published on nhs.uk on 10/11/2015 at 01:32

Dear Diane

I'm very pleased to hear that everything went so well for you when you attended for a mammogram. I would like to thank you for taking the time to add your positive comments, which will be shared with the staff involved.

Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

Kind regards.

Debbie

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