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"Ophthalmology appointment"

About: Leicester Royal Infirmary

I had to bring my 89 year old grandmother to an appointment to have her eyes checked for Glaucoma, she was very nervous, the staff in this department were amazing making her feel very welcome and assuring her that everything would be ok keeping myself informed about what was going on throughout the entire visit. Very professional team who truely deserve a pat on the back as the department was very busy but this didnt impact on the level of care being offered. 1st Class Department thankyou so much.

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary
Submitted on 20/11/2015 at 13:04
Published on nhs.uk on 21/11/2015 at 01:32


Dear Dan,

Thank you for taking the time to post your comments. We are happy to hear about you and your grandmother’s recent experience at Leicester Royal Infirmary. We encourage all our staff to provide the very best level of care to all our patients so are glad to hear from you. Your kind feedback will be passed on to the team involved where it will be much appreciated.

Kind regards,

Communications Team

Leicester’s Hospitals

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