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Told we visited on the busiest night!

Story from nhs.uk

"Told we visited on the busiest night!"

About: Fairfield General Hospital

We were well enough to wait, but observing the staff and waiting 7 hours was very frustrating. I watched as the staff chated standing at the desk filling in paperwork, when my wife was in pain, the same staff finally got round to treating her. Failed the friends and family test here!

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Responses

Response from Fairfield General Hospital 8 years ago
Fairfield General Hospital

Submitted on 09/11/2015 at 11:33
Published on nhs.uk on 10/11/2015 at 01:32

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

Regards

The Pennine Acute NHS Trust

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