"Waited months for an appointment"

About: Queen Mary's Hospital

Waited 4 months for an appointment and on that day when we had our appointment less than our before it the receptionist called but left no voicemail and with no respect we were not even said sorry for our inconvenience got another appointment 5 weeks later. It is utterly ridiculous!

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Response from Queen Mary's Hospital

We are sorry to read of your experience and dissatisfaction with the communication you have received. You can talk to the Patient Advice and Liaison Service about your experience and further investigation can take place, pals@stgeorges.nhs.uk or on 020 8725 2453. If you get an answer machine please leave a message with a contact telephone number for the service to ring you back.

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