"What a hospital!"

About: Frimley Park Hospital (Frimley)

Arrived at A&E on a Saturday lunchtime expecting to have to wait a couple of hours but was seen initially within 5 minutes.

Just really impressed with the organisation and efficiency in this department, plus I found all the staff to be very friendly and pleasant....

The Sister also made a point of letting me know what was going on every time she passed the bed I was in whilst I was waiting on an X-Ray and results of a blood test.

Was also offered food and drink.

Couldn't fault the whole experience.

Story from NHS Choices

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Response from Frimley Park Hospital

Thank you for taking the time to leave your feedback on your recent visit to our A&E department.

I am pleased to here it was a good experience for you and that the staff kept you informed and updated.

We have a great team who do their best every day.

I will pass your comments onto the team

Kind Regards

Claire Marshall

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful