My stay in ward 16 was on the whole a positive experience, my last stay in hospital was 25 years ago so was not really sure what to expect. I was treated very well by all members of staff who were always very busy but very professional. I was kept informed about my treatment and procedures and felt able to ask questions. The room was clean, warm and light, food was well presented and fresh and I had regular hot drinks.
Only worry, was that I was not offered pain relief before what I found to be a very painful procedure. I was given some after I had asked for it to be stopped.
The general surroundings of the hospital were good, did find the state of the lift up to the ward off putting as a first impression. They looked dirty and uncared for.
"Positive experience"
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
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