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"Eye clinic"

About: Royal Bolton Hospital

I received a Sunday appointment for the eye clinic which was very convenient. I was greeted by the receptionist who was polite and respectful. I was called for my initial assessment almost immediately and taken for a second stage assessment which was equally as efficient. At all times I was fully informed of the procedures. Finally I saw the consultant who was extremely informative and immediately informed me of my options. The consultant was very clear and informative.

The staff clearly work in harmony and put the patient at ease. The eye clinic team clearly enjoy their work and the department they work in. There is a sense of organisation and efficiency in all areas and I have been very impressed with the service.

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Responses

Response from Royal Bolton Hospital 8 years ago
Royal Bolton Hospital
Submitted on 05/11/2015 at 08:40
Published on nhs.uk on 06/11/2015 at 01:32


Dear Lynne, team work by the staff is important in getting things right for the patient, so we are pleased to hear that this led to a good experience for you. Many thanks for posting this.

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