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General Surgery - Hernia Repair

Story from nhs.uk

"General Surgery - Hernia Repair"

About: Burnley General Hospital

Underwent surgical open repair of right side inguinal hernia.

Staff were warm, friendly and welcoming. In the weeks prior to admission there was much discussion between anaesthetists and cardiology to determine whether I could have general anaesthetia - all details had been diligently recorded in the Pre-Operative Assessment Documentation.

I consider this level of care and consideration to be absolutely first rate.

Procedure undertaken by day-surgery: admitted at 0730, down to theatre at 1015, discharged at 1400.

Post-operative care was exceedingly good.

Now back home resting and recuperating - improving on a daily basis, not much pain and no need for pain killers.

In summary: nurses were superb, surgeon was fantastic, anaesthetists were wonderful.

Can't ask for more.

I recommend them very highly indeed.

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Responses

Response from Burnley General Hospital 8 years ago
Burnley General Hospital

Submitted on 04/11/2015 at 10:09
Published on nhs.uk on 05/11/2015 at 01:31

Many thanks for your feedback regarding your treatment in the General Surgery Department at Burnley General Hospital and thank you for taking the time to do so.

It is a pleasure to receive such lovely feedback about the care and treatment provided and I will make sure your comments are passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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