"emergency out patient"

About: Northumbria Specialist Emergency Care Hospital

After being referred from Hexham General with a foot injury I could not fault the professionalism of the staff yesterday morning in the trauma department.

People are so quick to criticise poor service, but never give enough credit to the hardworking staff.

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Response from Northumbria Specialist Emergency Care Hospital

Dear anonymous

Thank you very much for taking the time to let us know of the great care you received, I’m very glad to hear it. We know our staff work incredibly hard and they will be very pleased to hear that this is recognised and appreciated by patients. I will make sure that they receive your comment. I hope that your foot is on the mend now.

Kind regards

Claire Riley

Director of communications and corporate affairs