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"Excellent care at a very precious time."

About: Queen Elizabeth The Queen Mother Hospital

Absolutely thrilled with the care and attention I was given when I gave birth to my little girl 13 days ago. Everyone, from cleaners to consultants, chatted, smiled and made my birthing experience amazing. I was explained every step, as I had a c section and all of the staff helped to ease my anxiety. Once I had had my baby both me and my husband were helped on the ward. There wasn't one member of staff that I came up against who I felt like a number to. The cleanliness was second to none and we witnessed the staff ensuring that every crevice was cleaned.

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Responses

Response from Helen O'Keefe, Acting Deputy Chief Nurse and Deputy Director of Quality, East Kent Hospitals University NHS Foundation Trust 8 years ago
Helen O'Keefe
Acting Deputy Chief Nurse and Deputy Director of Quality,
East Kent Hospitals University NHS Foundation Trust
Submitted on 01/11/2015 at 11:30
Published on Care Opinion on 02/11/2015 at 13:27


Dear Bev

Thank you so much for taking the time to feedback your experience to us. I am delighted that you experienced great care at such an important time in your life. I wish you and your baby well

Helen

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