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Care Opinion

Waiting times for an appointment

Posted By Knot

"Waiting times for an appointment"

About: Somerset NHS Foundation Trust / Adult community mental health

(as the patient),

Waited for an appointment for assessment for 7 weeks which got cancelled by error a day before by a receptionist, to be told I have to wait until December now for the next appointment. In my opinion, that's definitely inadequate.

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Responses

Response from Karen Howard-Grenville, PALS, Somerset Partnership NHS Foundation Trust 8 years ago
Karen Howard-Grenville
PALS,
Somerset Partnership NHS Foundation Trust

Submitted on 03/11/2015 at 08:45
Published on Care Opinion at 16:11

Dear Knot

I was sorry to read about your recent experience of the Trust mental health services. If you would like to contact the Patient Advice and Liaison Service, PALS, with further details I will be happy to look into the possibility of bringing your appointment forward. If you would like to contact me, the telephone number if 01278 432022, or email me at pals@sompar.nhs.uk

with kind regards

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