"I wish I could do more to praise the service"

About: Hairmyres Hospital / General Surgery

(as the patient),

I recently attended one of nurse Canning's clinics and was treated very well.

I was treated with respect and made to feel like my views were valid.

I am glad that I got the tests done but more happy with the service that was provided to me.

I wish I could do more to praise the service.

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Response from Gwen MacIntyre, Senior Nurse, Senior Nurse for the Care of the Elderly, Hairmyres Hospital

picture of Gwen MacIntyre

Dear corgie,

I am so glad that you had a positive experience when visiting Nurse Canning's clinic. This is a very small team which sees a large quantity of patients and we strive to give excellent service and experience to all individuals.

I will pass your kind comments to Nurse Canning and her staff which will help shape their person centered approach for future visits.

Kind Regards

Gwen Macintyre

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