"Well Done"

About: Princess Royal Hospital (Haywards Heath)

I have had two TKRs during the last eighteen months and was so pleased with the treatment I received. I was consulted on every decision and my opinions were listened to and acted upon. The Nursing Staff were helpful, professional and cheerful and made the periods I spent in hospital as pleasurable as possible. I can't thank the staff enough for everything they did for me.

My only gripe was the "same sex" wards. I mentioned this to one of the staff and was given a bed away from the same sex wards.

Story from NHS Choices

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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