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Great respect to all

Story from nhs.uk

"Great respect to all"

About: Good Hope Hospital

Thank you to all those involved with treating my father the other night - from the paramedics to the doctor and nurses on duty the service provided was excellent.

You hear so many negative reports on the state of the NHS these days it is good to see so many dedicated and caring staff carrying out their jobs on such unsociable hours and with such efficiency.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 03/11/2015 at 13:06
Published on Care Opinion at 16:13

Dear Anonymous

thank you very much for your comments regarding your father's treatment at Good Hope Hospital.

I am so pleased to read that you felt everyone you encountered and the service received was excellent.

I will ensure that your comments are forwarded to Angela Birmingham, Matron for Emergency Services at Good Hope so that your feedback can be shared with all of the team who work very hard in often difficult circumstances.

I do hope that your father is recovering well and extend my best wishes to him.

Once again, thank you for taking the time to provide your comments, patient and family feedback is very important to us.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Good Hope Hospital 8 years ago
Good Hope Hospital

Submitted on 04/11/2015 at 10:28
Published on nhs.uk on 05/11/2015 at 01:31

Dear Anonymous thank you very much for your comments regarding your father's treatment at Good Hope Hospital.

I am so pleased to read that you felt everyone you encountered and the service received was excellent.

I will ensure that your comments are forwarded to Angela Birmingham, Matron for Emergency Services at Good Hope so that your feedback can be shared with all of the team who work very hard in often difficult circumstances.

I do hope that your father is recovering well and extend my best wishes to him.

Once again, thank you for taking the time to provide your comments, patient and family feedback is very important to us.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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