After to talking to my elderly brother who was scheduled for surgery I was appalled to find out he was not on the "List" and was told to reschedule even though he had a paper informing him date and time.
He was left to his own devices to find his way back home. Do you not reconfirm appointments either by phone or email ?
As I live out of the country I do not know the answers do you?
As many years ago I once was employed at the Hospital I was very surprised and disappointed to hear the care has changed to this extent...
"Day surgery scheduling services"
About: Hillingdon Hospital Hillingdon Hospital Uxbridge UB8 3NN
Posted via nhs.uk
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