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"Phone system"

About: Bristol Eye Hospital

I called the main number this morning and they transferred me to the eye accident and emergency. This was a recorded message to say "we are busy and open from 8.30 until 5. Goodbye". !

No advice as to wether I should come in and wait, call back later, why no option to leave a voice message.

Frustrating.

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Responses

Response from Bristol Eye Hospital 8 years ago
Bristol Eye Hospital
Submitted on 03/11/2015 at 11:43
Published on nhs.uk on 04/11/2015 at 01:31


Thank you so much for taking the time to provide us with your feedback. We are sorry to hear about your frustrations. In the future please look on our website here for further information about contacting the eye hospital: http://www.uhbristol.nhs.uk/patients-and-visitors/your-hospitals/bristol-eye-hospital/contact-details/

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