"Terrible service"

About: Dilke Memorial Hospital

I walked in with my daughter and nobody would even acknowledge us, we were told to sit down until someone could take our details , we waited half an hour still no acknowledgement somebody else walked in and they took his details straight away with that I decided to take my daughter else were, the service was terrible!

Story from NHS Choices

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Response from Dilke Memorial Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Dilke Hospital Minor Injuries Unit - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes

The team at Gloucestershire Care Services NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful