"Our NHS"

About: William Harvey Hospital

My mother was admitted to WH after I took her to A & E suffering from Pancreatitis.

The nurses manner was caring and professional even though the nurse was obviously under immense pressure.

Once my mother was moved to a ward I had a few issues regarding her care and lack of information which were dealt with efficiently and effectively.

Thank you.

I feel passionately about our NHS service and would like to pass on my gratitude to the NHS staff who are doing a great job under immense pressure through no fault of their own.

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Response from William Harvey Hospital

Thank you so much for your kind comments about the nursing staff.

While I am sorry to learn that there were a few issues which needed resolution, I am glad that they were dealt with promptly and to your satisfaction.

I hope that your mother feels much better soon - Pancreatitis can be so painful.

Best wishes to you both.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful