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"Disappointed"

About: Tameside General Hospital

I self checked myself into A&E with excruciating back pain. The nurse who triaged me was fantastic and I was put in a cubicle waiting for the doctor to see me. The doctor came to see me and asked of my problem, which I repeated again.

They then proceeded to examine me as they do, asked me to do some stretches. Some of them which were very painful to do.

Within a few seconds, yes seconds get told me I had coaxial pain and there's nothing they can do. I therefore needed to go home and lie down and the pain will recede. I asked about work, and they said if pain is bothering me I should get sick note. I proceeded to do as they had advised me, and now 5 weeks down the line I am still in pain, but I can't continue to lie down.

All I want is further investigation of what is causing my back problem.

It's obviously not getting better, which mean I may probably need an xray or some kind of scan to rule out any sinister problems.

Surely, you can't make a diagnosis in a few seconds, then again I am not a doctor.

Sadly I have lost my job due to this ongoing problem of back pain as my job involve moving and handling

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 02/11/2015 at 17:27
Published on Care Opinion at 17:34


Thank you for taking the time to post your concerns. I would like to thank you for the kind comments regarding the triage nurse and will ensure the team are made aware.

I would appreciate you contacting Alice Baxter, Head of Nursing for the Emergency Department on telephone 0161 922 6000 or email alice.baxter@tgh.nhs.uk, so that a your visit can be looked in to, so the appropriate action can be taken to address your concerns.

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