Posted via NHS Choices
staff appears to be uncaring and not seem to communicate with patients and family staff unaware of careplan no holistic approach. communication throughout the organisation is bad apart from the receptionists who are helpful and friendly. I have seen no comforting of patient A.
no talking or supporting patient and drugs seem the solution to the problem.
very cold atmosphere with no privacy. patients are staying for a long time and it could feel ma bit more "homely" staff don't listen to complains and just carry on . too many agency staff who just come in to do a job of course not all of them
I mam so upset with the whole system that I want this place put under investigation for bad practice